Carer Gateway makes it easier for you to find help. It's a great idea to talk with Carer Gateway staff to see what services and support are available in your area.
Carer Gateway makes it easier for you to find help. It's a great idea to talk with Carer Gateway staff to see what services and support are available in your area.

More support for carers

IF YOU are caring for a family member or friend, or someone you know is, there are new support services available through Carer Gateway.

There are 2.65 million carers in Australia and 25% are carers aged 65 and over. Many more of these are people caring for someone 65 years and older.

Carers can now access greater support with the introduction of the new Carer Gateway support service. New services include carer support planning, counselling, peer support, carer directed support packages, and emergency respite services.

These services are free for anyone caring for a family member or friend who is living with a disability, a long term medical condition, mental illness, alcohol or drug dependency or someone who is frail due to age. Anyone can become a carer at any time - through the birth of a child who may have a disability, as a result of a loved-one's accident or illness, if someone close to you has a long-term health condition or an addiction and sometimes because the people we love simply get older. Whatever your circumstance, Carer Gateway is a great free resource available to all carers. Research shows older carers face challenges to their health and wellbeing and may be more vulnerable to social isolation as a result of their caring role.

Getting help early can make a big difference to a carer's life, reducing stress and improving wellbeing. Carer Gateway is focussed on accessing support early to ensure carers receive the support and services they need.

Carer Gateway provides practical information and advice and connects carers with local services in their area. Carers can access these services by calling 1800 422 737 or go to carergateway.gov.au.

Carers NSW is the dedicated Carer Gateway Service Provider across Hunter New England, Central Coast and the North Coast of NSW, and will provide services to carers in this region.

No matter where you are living, you can phone Carer Gateway and be directed to the Carer Gateway Service Provider in your region who will help identify the supports best suited to your individual needs.

Carer Gateway is funded by the Australian Government, who are investing $550 million in support services for carers across the country.

Some service delivery is currently impacted by the Coronavirus (COVID-19) pandemic with current limitations on face to face contact, however phone based and online carer support is available.