Meals on Wheels deliveries continue in local community
THE wheels are still turning and the kitchen is churning out meals for Bundaberg residents as Meals on Wheels does its bit to help residents stuck at home due to COVID-19.
Bundaberg and District Meals on Wheels service manager Brendan Searle wrote to regular users of the service recently to reassure them the service would continue, with strict cleaning and food preparation and delivery protocols in place to meet social distancing requirements.
"As per our existing health regulations, strict kitchen, delivery and hand sanitizing protocols are being continually enforced," Mr Searle wrote.
He said a questionnaire had been sent to regulars seeking information around their ability to store and heat frozen meals as part of "worst-case" scenario planning if deliveries were forced to reduce.
The questionnaire had also asked clients to identify a safe place for meals to be delivered, eg a chair by the front door, in the event client's requested no contact delivery - although no food would be left if the client was not at home then to take it inside immediately.
"Social distancing will be applied to deliveries between drivers and clients," he said.
"Wellbeing checks will continue, in any scenario, a line of communication will be open. As per normal delivery day, if face to face contact is not achieved or viable then a member of Bundaberg Meals on Wheels will give the client a quick call to see how they're going. If there is need of additional support, we will call their emergency contact or service provider."
The Bundaberg Meals on Wheels team have also taken to social media with a facebook page at www.facebook.com/bundymow offering the latest updates for followers.
Bundaberg Meals on Wheels is open from 8am to 4pm Monday to Friday. Phone 07 4151 5825 or email firstname.lastname@example.org.