Accomplished author a true champion of diverse causes
ROBERTA Cava is a woman who neither does things by halves nor keeps quiet when she recognises a problem.
Her achievements include training for the Canadian Olympic swimming team as a girl and later establishing her own international training and development firm.
She has also written and published 38 books, translated into up to 17 languages and, since 2015, been at the forefront of the award-winning Gold Coast North Crime Stoppers volunteer area committee.
She has had 80 years to do it all, but you would never guess it upon meeting this beautifully presented, poised, passionate and articulate woman.
Now a Nerang resident, Roberta said she fell in love with Australia on her first visit, and moved here in 1998, making Australia the third international office for her training and development firm.
She had opened the doors in Edmonton Canada in 1982, branching into Maui, Hawaii, in 1986.
In 1988, having watched women struggle to get ahead in business, she wrote her first book, Escaping the Pink-Collar Ghetto.
It was just the start, with her major hit, Dealing with Difficult People translated into 17 languages and updated and revised several times.
It examines strategies to keep cool under pressure, and deal with angry customers, demanding bosses and annoying workmates.
Roberta said she had presented seminars on the topic to a total of 55,000 people worldwide, as well as training in other aspects of business, including workplace bullying.
It's a behaviour that has struck a chord with her wherever it happens.
She has written books on domestic violence, child abuse, school bullying, corporate bullying and even retirement village bullies.
She points to the "extreme powers” village operators have to exercise over the people who buy their homes, advising potential buyers to "do your research”.
Her most recent book, based on information gleaned during her years volunteering with Crime Stoppers since 2010, focuses on Keeping Our Children Safe.
These days rather than training business people, Roberta speaks at community organisations such as Probus, Lions and Rotary, spreading the word on the importance of Crime Stoppers and its work. The Queensland operation, entirely volunteer-run until earlier this year, handles more than 1000 calls each week, with the national organisation recently racking up one million calls since starting in 1989.
Roberta stresses the anonymity of callers and the potential for reward should your information lead to an arrest.
To contact Crime Stoppers, phone 1800333000 or go to crimestoppers.com.au.
Roberta's books can be found on Amazon.com.